Last updated: March 2026
Frequently Asked Questions
What payment methods do you accept?
We accept VISA, Mastercard, American Express, and PayPal. All payments are processed securely with SSL encryption.
Which countries do you ship to?
We ship to 14 EU countries: Poland, Germany, Spain, Lithuania, Romania, Bulgaria, Hungary, Czech Republic, Greece, Slovakia, Slovenia, Croatia, Italy, and Portugal.
How long does delivery take?
Orders are processed within 1–2 business days. Delivery takes 3–7 business days depending on your country. Express shipping (1–2 days) is available for €9.99.
Is shipping free?
Yes — free standard shipping on all orders over €50. Orders under €50 ship for €4.99.
How do I track my order?
You will receive a tracking email once your order is shipped. You can also track your order via our
Track Your Order page.
Do your products come with a warranty?
Yes. All products include a
2-year EU legal warranty under Directive 2019/771/EU. Contact
support@brickymart-haus.shop to make a claim. Details at our
Warranty page.
Are your products genuine?
Yes. All products are genuine physical goods or clearly-labeled third-party compatible products. We do not sell counterfeit goods. See our
Product Authenticity page.
Who operates this store?
BrickyMart Haus is operated by BRICKYMART HAUS S.R.L., a company registered in Romania (EU).
VAT: RO48291637
Address: Strada Victoriei, Nr. 87, Etaj 2, Ap. 14, 400157 Cluj-Napoca, Romania
BRICKYMART HAUS S.R.L. | Strada Victoriei, Nr. 87, Etaj 2, Ap. 14, 400157 Cluj-Napoca, Romania
Email: support@brickymart-haus.shop
| Phone: | Website: brickymart-haus.shop
